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Client TestimoniesVSG have now been providing security to our facility at Cranfield for three years. Based on the quality of the service that you have supplied we have built an excellent relationship that has now been extended to include other services and other locations. The partnership approach that you have adopted in undertaking the provision and management of the print room, reception and on-site mini-bus ‘shuttle service’ has resulted in an enhanced remit for VSG and improved value and streamlining of suppliers for Nissan. I would particularly like to highlight the improvements that you have delivered to us at our Design Centre in Paddington, since taking the contract on in September 2003. Your proposals to restructure the duties of security to incorporate reception, and at the same time move to a working time directive compliant roster, have completely changed the perception of both the staff employed to perform the role and the customers on site. It is fair to say that the on-site management team lacked confidence in the security service previously supplied and in the individuals employed. VSG’s proactive approach to the TUPE process and the new procedures and management support that have been introduced have lead to the development of a highly motivated and loyal team. The fact that you have managed to maintain the highest service standards and the close personal involvement of your senior management team, whilst growing your company is of great credit – long may it continue.” - Ian Kempsell Senior Engineer, NTCE Facilities Having worked in partnership with VSG for the past 2 years, Abbey’s recent decision to sign a three year contract with your company has proved to be the correct one. The recent procurement exercise completed by Abbey highlighted your fresh and proactive approach to the industry and your desire to work closely with customers in a partnership approach has proved evident over the last six months. Your company’s focus on customer care and the introduction of your C2Q programme is a sign of your company’s ethos towards the future and you commitment to the delivery of a quality service. The dedicated management support requested by Abbey has proved beneficial and this is reflected in the attitude of the guarding teams. VSG, in my opinion, albeit still a young company within the industry are at the front of the guarding game and I am looking forward to working with you in the future.” - Dave Anscomb, Abbey 
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